We understand that the privacy of your personal information is important and hence we would to keep you informed and empowered with respect to your privacy on “www.globalhearing.in”. This Privacy Policy (“Policy”) applies to Website and its related services (“Services”) operated and rendered by Visual Birds (“Company”). This Policy describes GLOBAL HEARING AID CENTRE PVT. LTD.’s use and sharing of personally identifiable information submitted by its registered users receiving the Services (the “User(s)” or “You” or “Your”) in receiving the Services, such information being related to you or other users downloading, accessing or using GLOBAL HEARING AID CENTRE PVT. LTD. The Services offered adhere to all the laws, rules, regulations and policies (“Applicable Laws”) with regard to the collection, use, disclosure, retention and protection of your information including Personal Data, that GLOBAL HEARING AID CENTRE PVT. LTD. is likely to have access to as a result of your use of GLOBAL HEARING AID CENTRE PVT. LTD.

  1. What the Company Collects from You
  • Any data about You, by which You, as a person can be identified, including without limitation, your name, gender, business name, its address, email address, date of birth, any identity proof number, phone number, medical records etc., to which GLOBAL HEARING AID CENTRE PVT. LTD. has or is likely to have access by virtue of your consensual submission (“Personal Data”). Personal Data shall also include the information of such third parties that GLOBAL HEARING AID CENTRE PVT. LTD. may have access to during the course of providing the Services to you. GLOBAL HEARING AID CENTRE PVT. LTD. may also collect recurring information of your geographic locations on a continuous basis. GLOBAL HEARING AID CENTRE PVT. LTD. collects such Personal Data from you because of your voluntary submission of such information in order to enjoy the Services.
  • GLOBAL HEARING AID CENTRE PVT. LTD. may also collect such other anonymous data that is not associated with or linked to any Personal Data (“Anonymous Data”) and which, by itself, does not permit the identification of any individual User. Anonymous Data includes without limitation, unique identifiers of the device on which GLOBAL HEARING AID CENTRE PVT. LTD. Is installed, such as VPN, information of Wi-Fi connectivity and such other information. GLOBAL HEARING AID CENTRE PVT. LTD. may also store this unique identifier many times and create a profile for you based on such Anonymous Data.
  • In addition, GLOBAL HEARING AID CENTRE PVT. LTD. shall automatically collect certain other information, including but not limited to usernames, passwords, and other security and usage related information, whenever you visitor utilize the Services such as Log Data, Analytical Code, Time Stamp, Geo Stamp, IP address, version and identification number of the App and device, browser type, browser language, the date and time of your request, your profile, websites visited by you, search terms used, your mobile carrier data, platform type, number of clicks, phone number, requested status of other Users and various status information with regard to the Services provided through GLOBAL HEARING AID CENTRE PVT. LTD. (“Usage Information”). Such Usage Information collected is not associated with any Personal Data and is only tagged to the unique identifier for a particular device.
  • GLOBAL HEARING AID CENTRE PVT. LTD. uses data collection devices such as “cookies”on your device through which GLOBAL HEARING AID CENTRE PVT. LTD. is accessed that assist GLOBAL HEARING AID CENTRE PVT. LTD. (a) in providing Services; and (b) to allow you to enter your password less frequently during a session. Most cookies are “session cookies”. A Session cookie is temporary and is automatically deleted from your device at the end of a session. You are always at an option to decline GLOBAL HEARING AID CENTRE PVT. LTD.’s cookies if the application permits, although in that case you may not be able to use certain features on GLOBAL HEARING AID CENTRE PVT. LTD. And you may be required to re-enter your password more frequently during a session.
  1. How the information collected is being used.

GLOBAL HEARING AID CENTRE PVT. LTD. may use the Personal Data and other information collected as mentioned above for any of the following purposes –

  • to effectively provide the Services;
  • for the purposes of software verification or administering software upgrades;
  • to allow you to participate in surveys regarding Services;
  • to maintain the quality of the Services and provide general statistics regarding their use;
  • to deliver Services, including email notifications, confirmations, technical notices, updates, security alerts, and support and administrative messages that you may request;
  • archival or backup purposes;
  • to alert you about updated information and other such new or updated services that may be offered by other Users;
  • to allow access to exclusive features or functionality of GLOBAL HEARING AID CENTRE PVT. LTD.;
  • to launch and/or open other mobile applications installed on your device based on functionality of GLOBAL HEARING AID CENTRE PVT. LTD.; and
  • to resolve disputes, collect fees and troubleshoot problems.
  1. Sharing of the collected information.
  • GLOBAL HEARING AID CENTRE PVT. LTD. may share the Personal Data received from you:
    • With the Company’s affiliates in connection with matters relating to the consumption of Services by you to help detect and prevent identity theft, fraud and other potentially illegal acts; correlated or multiple accounts to prevent abuse of Services; and to facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity other than the Company; and
    • if required to do so by law or regulation; to its legal counsel, law enforcement officers, governmental authorities who have asserted their lawful authority to obtain the information or where the Company has in good faith reasonable grounds to believe that such disclosure is reasonably necessary to enforce its Terms of Use or this Privacy Policy.
  • The Company shall not rent, sell, or otherwise provide Personal Data received from you to third parties without your consent, except as described in this Policy or as required by law. However, the Company and its affiliates reserve the right to share, sell and transfer some or all of the Personal Data to other business entities should the Company, or its assets, plan to merge with, or be acquired by that business entity.
  1. Security of Personal Information
  • The Company has implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse, alteration and security of the Personal Data received from you in the Company’s care. The Company’s security practices and procedures limit access to Personal Data on need to know basis only. Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for its servers and other technically and commercially reasonable measures.
  • The Company is committed to protecting the security of any Personal Data and uses reasonable efforts including a variety of security technologies and procedures to help protect such Personal Data from any unauthorized access, use or disclosure. The Company will take all reasonable measures in furtherance of the above commitment. However, the Company cannot guarantee that the Personal Data received from you and other information stored on the servers will be absolutely protected. Company’s systems and the communications networks through which you access GLOBAL HEARING AID CENTRE PVT. LTD. may be subject to security breaches and failures due to circumstances beyond Company’s reasonable control. These may include computer “hacking”, data theft or and physical theft among others. In such situations, the Company will try to rectify the problems as soon as possible.
  • Any data destroyed shall be disposed of in a manner that protects the privacy of the Personal Data received by GLOBAL HEARING AID CENTRE PVT. LTD. from you in an appropriate manner as per the industry standard practices and norms.
  • The User hereby acknowledges and understands that all Personal Data provided in using the App is with their knowledgeable consent and at the User’s own risk.

5.Your Obligation.

As a registered user of the Services, you have certain obligations to other users. Some of these obligations are imposed by Applicable Law and regulations, and others have become commonplace for Services as offered by GLOBAL HEARING AID CENTRE PVT. LTD.:

  • you must, at all times, abide by the terms and conditions of the then prevailing Privacy Policy and Terms of Use. This includes respecting all intellectual property rights that may belong to third parties;
  • you must not upload or insert any comments that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of GLOBAL HEARING AID CENTRE PVT. LTD., Company and its community of users.
  • You must keep your username and passwords confidential and not share it with others; and
  • All information given must be genuine and true to your best knowledge. The Company shall not be held responsible, in case of any fraudulent information given at the time of registration for using GLOBAL HEARING AID CENTRE PVT. LTD.
  • Any violation of the guidelines as mention in this Clause 5.1 may lead to the restriction, suspension or termination of your account with GLOBAL HEARING AID CENTRE PVT. LTD., at the sole discretion of the Company.
  1. International Transfer of Data

In the process of providing, you the Services, the Company may transfer your Personal Data and other information that it collects to affiliated entities or other third parties across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. You understand, acknowledge and consent to transferring information and permitting the transfer of information, including Personal Data, toa country and jurisdiction that does not have the same data protection laws as your jurisdiction. You hereby consent to the transfer of your information across countries or jurisdictions around the world.

  1. Governing Law

The usage of the Services is exclusively governed by the laws of India and the jurisdiction of the competent courts in Hyderabad. The Company expressly disclaims any implied warranties or liabilities imputed by the laws of any other jurisdiction.

  1. Modifications

Any changes in this Policy by the Company shall be posted on the Website to reflect changes in its Privacy Policy so that you are always aware of what information GLOBAL HEARING AID CENTRE PVT. LTD. collects, uses, and under what circumstances, if any, GLOBAL HEARING AID CENTRE PVT. LTD. may disclose it. You should periodically review the abovementioned page for the latest information on GLOBAL HEARING AID CENTRE PVT. LTD.’s privacy practices. Once posted, those changes are effective immediately. Continued access or use of GLOBAL HEARING AID CENTRE PVT. LTD. constitutes your acceptance of the changes and the amended Policy.

  1. Advertisements

GLOBAL HEARING AID CENTRE PVT. LTD. may use third-party advertising companies to serve advertisements when you contact it. These companies may use information (not including name, address, email address, or telephone number of the user) about your visits to GLOBAL HEARING AID CENTRE PVT. LTD. and other websites in order to provide advertisements about goods and services of interest to you.

  1. Questions/Grievances

Any grievances or questions regarding this statement should be directed to the following e-mail address: support@globalhearing.in